A conto – Everything you need to know as a tenant in Denmark

A conto – Everything you need to know as a tenant in Denmark

We all have heard the word a-conto and knows the meaning of the word, but only a few knows what the rules are. There are actually many who are scammed with a-conto payments – are you one of them?

What is a conto?

A conto payment is a fixed amount that serves as a prepayment for your consumption with the purpose of being balanced with your actual consumption later on. A conto is an approximate amount payable on the basis of an average calculation, for example a year’s consumption, that is paid based on what you expect the final payment to be. A conto can be divided into both half-yearly, quarterly and monthly payments. If your consumption is not balanced and you don’t receive the statement for your actual consumption, you will be entitled to a refund of your prepaid a-conto.

Example: One expects to pay 3600 kr in water for 12 months. Therefore, a conto, with a monthly payment, will be 300 kr.

If the final bill ends at DKK 6000, you have therefore paid 2400Kr less, then a conto has been found “wrong” and you owe the landlord 2400 kr, since the final balancing is the actual consumption.

Example: Last year you lived with your boyfriend in your apartment and paid 500 kr in a conto for water, which suited perfectly your situation. You have later on left your boyfriend and therefore you are the only one who has used water – but you have still paid 500 kr in a conto in water, as it is expected that the same terms will apply in this fiscal year. Instead, you have only spent 200 kr in water per month and therefore you have paid 3600 kr too much. This means that you now have to get this amount refunded.

You may also like: Consumption balance: Everything you should know as a tenant

Why should you get help from DIGURA?

Every month, we help thousands of tenants both via our membership solution and our case processing. When we process the cases, we achieve a positive result for the tenants in 98% of the cases. We are here to help you who are potentially being deceived by your landlord, and you who actually want to keep the money you are entitled to.

How is a conto determined?

Based on last year’s consumption
Normally, a conto is determined based on last year’s consumption – it will therefore often be this which constitutes a-conto amount. A conto amount is adjusted at times to better reflect the actual consumption. The consumption may have changed due to circumstances as mentioned in the example above that you go from 2 tenants to one tenant.

The former tenants
If you have moved into a new residence and taken over from another tenant, it is very normal that the same a conto will be determined based on the previous tenant’s consumption. This is where you often see that a conto amount fails and you may have to pay a lot extra at the final balancing or be refunded a large amount. This is due to the different usage habits of the tenants.

Example: If you move into an apartment alone and the previous tenants lived 3 people together, a conto will typically be set for 3 people and since you are only one person, there will be a high chance that you pay too much for a conto the first year and therefore will receive money back.

You may also like: Moving out statement: what are the rules in Denmark?

What can you pay a conto for?

You pay a conto in connection with the supplementary benefits besides your rent. There are 3 expenses that may , and may not be settled by a conto. There is water, heat and electricity.

There are strict requirements in the Danish Rent Act for when the landlord can make a-conto payment.

Landlord can charge a-conto-payment for heat, this can be done by square meter / volume or via a specific consumption meter to the residence which measures your actual consumption.

Water may only be charged a-conto if there is a specific consumption meter for the residence. In cases where it is not, the landlord loses the right to a conto payments of water and must therefore be charged by the rent.

Electricity may only be charged a conto if there is a specific consumption meter for the residence. In cases where it is not, the landlord loses the right to a conto payment for electricity and therefore has to be charged by the rent.

You may also like: Are you paying too much in rent in Denmark?

What are other options to pay for consumption?

Included in the rent
The heat, water and el consumption may also be included in the rent instead of being charged a-conto. If they are included in the rent, the landlord will not be able to charge a payment if the consumption should prove to be greater than expected.

Direct payment to the utility company
It can also be seen from the lease that you pay its consumption costs directly to the utility company concerned. That is, the landlord has nothing to do with the payment and therefore there is an agreement between you and the company.

Get legal advice and avoid being deceived

This topic can be very complicated as a tenant. The above is to be seen as a general guidance and not as downright legal advice. We always recommend that you contact us to ensure that you get the proper necessary legal advice that is relevant for your specific case.

You can get help with this topic but also any other matters you may have. Unfortunately, we see many tenants that are being deceived. Often, they miss out on a lot of money – anything from a couple thousands to 30-40,000 kroner. Imagine what else you could spend the money on.

Let us help you

At DIGURA we are always available and easy to reach, you have your own legal advisor, and best of all you only pay if we win your case. Therefore, it is risk free for you to get help from us.

We have achieved a positive result for tenants in 90% of all the cases that we have processed. We have a 4,7 score on Trustpilot, 5 star rating on Facebook, and we have helped more than 1000 tenants. We really want to help you too.

If you are unsure about anything in the article, our team is ready to help in the chat. You can find the chat in the bottom right corner.

If you need legal advice, you can get your case assessed below. It is free and our competent legal team will make a non-committal assessment of your case.

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