Are you being scammed with additional payments?

DIGURAs artikel om tillægsydelser

Additional services are a very normal thing for the landlord to do in relation to the apartment. It could be a fee because you signed up for an automatic rent payment, the refund of charges for renovation or other forms of additional services. The question is, however, if these additional payments are legal?

Are you being scammed with additional payments?

Your lease may contain agreements that are not legal according to the Danish Rent Act. This may result in you paying for additional services; your landlord is not entitled to claim payment –resulting in you being scammed for additional payment. This is a common problem for tenants across the country. This does not mean your money is lost, due to your right to get refunded for illegal additional payments.

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Why should you get help from DIGURA?

Every month, we help thousands of tenants both via our membership solution and our case processing. When we process the cases, we achieve a positive result for the tenants in 98% of the cases. We are here to help you who are potentially being deceived by your landlord, and you who actually want to keep the money you are entitled to.

  • Free assessment of case
  • Risk free and no hassle
  • No Cure No Pay

What is legal?

The Danish Rent Act is designed to protect the tenant and ensure that you are not scammed with additional payments. Therefore, it contains several rules that cannot be derogated from an agreement. The Rent Act does not address additional payments directly. 

However, this does not mean that the area is not regulated. It is a requirement that the law explicitly states that it is allowed for the landlord to claim payment for the specific service. The legal basis for the specific service can be stated in various ways, such as the Resident Representation Order. There are also several examples of rulings in which the court decided what a landlord can legally charge for certain services.

As a tenant you may think that the landlord can legally claim additional fees for various services, provided this is stated in the lease.

This is not the case. This misconception has resulted in many tenants being scammed for additional payments.

Landlords can legally require additional payment for the following:

  • Heat
  • Water
  • Electricity
  • Internet Cable
  • TV
  • Cooling

In addition, if a separate fee is applied for water or cooling, it is a requirement that your consumption is measured with an individual meter in your residence.

In regard to the water accounting, please be aware that it is legal for the landlord to claim a fee for sewage and water drainage tax. Many dormitories have a residents’ representation group. 

It is legal for the landlord to claim quotas for this. This applies to all properties and not just the dormitories. If your landlord charges a fee for services that are not mentioned above, then it is illegal, no matter what was agreed upon in the signed lease.

You may also like: Consumption balance: Everything you should know as a tenant

Become legally secure in your tenancy for 49 kroner.

Are you afraid of being cheated or have you already experienced it?

You can become a member of DIGURA’s Care Pack where you can get help with your questions and tenancy issues. You can feel secure in your tenancy for only 49 kroner per month.

Benefits of membership

  • legal advice via hotline
  • Help to termination
  • Rent check when needed
  • Continuous check of your lease
  • And much more..

What is illegal?

There are several examples of illegal fees, where tenants are scammed for additional services. If it is stated in section 11 of your lease, this will be invalid. The most common forms of additional services are:

  • Administration
  • Insurance
  • Fixed payment for laundry
  • Gardening
  • Renovation
  • Snow removal
  • Stairwell cleaning
  • Janitorial Service
  • Window Cleaning

If you have paid for illegal add-on services, you are entitled to a refund by your landlord. You can require a refund of the payment for up to 3 years after the illegal add-on was initially payed. Meaning any later than 3 years your claim is expired. Therefore, it is important that you as a tenant require a refund as soon as you become aware of an add-on.

You may also like: A conto: Everything you need to know as a tenant in Denmark

If you claim a refund, it can result in your landlord raising your rent equivalent to the illegal add-on. The right of the landlord to raise the rent is also regulated by law. There are special rules regarding raising the rent that the landlord must obey.

Get legal advice and avoid being deceived

This topic can be very complicated as a tenant. The above is to be seen as a general guidance and not as downright legal advice. We always recommend that you contact us to ensure that you get the proper necessary legal advice that is relevant for your specific case.

You can get help with this topic but also any other matters you may have. Unfortunately, we see many tenants that are being deceived. Often, they miss out on a lot of money – anything from a couple thousands to 30-40,000 kroner. Imagine what else you could spend the money on.

Let us help you

At DIGURA we are always available and easy to reach, you have your own legal advisor, and best of all you only pay if we win your case. Therefore, it is risk free for you to get help from us.

We have achieved a positive result for tenants in 98% of all the cases that we have processed. We have a 9,3 score on Trustpilot, 5 star rating on Facebook, and we have helped more than 1000 tenants. We really want to help you too.

If you are unsure about anything in the article, our team is ready to help in the chat. You can find the chat in the bottom right corner.

If you need legal advice, you can get your case assessed below. It is free and our competent legal team will make a non-committal assessment of your case.

Do you want a free assessment of your case?

It only takes 2 minutes to fill out the form.
Afterwards DIGURA will assess your case and get back to you the same day.

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